ESIC Hospital, Jajmau, Kanpur
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Rights-of-patients-attendants

PATIENT’S RIGHTS

  1. Right to access to his/her clinical records
  2. Right to respect any special preferences, spiritual and cultural needs.
  3. Right to be protected against physical abuse or neglect.
  4. Right to respect for personal dignity and privacy during examination, procedures and treatment.
  5. Right to treat patient information as confidential.
  6. Right to refusal of treatment and consultation with other doctors. (second opinion)
  7. Right to include informed consent before transfusion of blood and blood products, anaesthesia, surgery, initiation of any research protocol and any other invasive/high – risks procedures / treatment.
  8. Right to complain and information on how to voice a complaint.
  9. Right to personal safety and security.
  10. Right to know the identity of individuals providing service to him/her.
  11. Right to information on plan of care, progress and information on their healthcare needs.
  12. Right to know the hospital rules and regulations.

Last updated / Reviewed : 2024-11-30

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निर्देश

आपको CPGRAM वेबसाइट पर निर्देशित किया जा रहा है। यदि आप पहले से पंजीकृत नहीं हैं, तो आपको CPGRAM पर पंजीकरण के लिए कहा जाएगा। पंजीकृत उपयोगकर्ता सीधे अपने CPGRAM यूजर आईडी और पासवर्ड का उपयोग करके लॉगिन कर सकते हैं।

  • 1. CPGRAM में लॉग इन करें
  • 2. "Grievance Detail"के तहत "Others/Not Listed/Not Known" का चयन करें
  • 3. "Ministry/Department" ड्रॉपडाउन में ESIC चयन करें
  • 4. "Subordinate Department/Office" में क्षेत्रीय कार्यालय का चयन करें
  • 5. शिकायत का विवरण दें .

Instructions

You are being directed to CPGRAM website. You would be asked to Register with CPGRAM if not already registered. Registered users can login directly using their CPGRAM user ID and password.

  • 1. Login into CPGRAM
  • 2. In section "Grievance Detail" select "Others/Not Listed/Not Known"
  • 3. In the "Ministry/Department" Drop Down Select ESIC
  • 4. In "Subordinate Department/Office" select the Regional Office
  • 5. Provide details of the complaint

Proceed